Payment Policy
Legacy Pediatrics does everything possible to minimize the cost of medical care. You can help a great deal by eliminating the need for us to bill you. The following is a summary of our payment policy.
Payment is expected at the time of service
Payment is required at the time services are rendered unless other arrangements have been made in advance. This includes applicable co-insurance, deductibles and co-payments for participating insurance companies. Legacy Pediatrics accepts cash, personal checks, visa, and master card. All payments are due at the time of the visit. There is a $25.00 billing fee added if you do not pay at the time of the visit.
There is a service charge of $25.00 for returned checks.
Outstanding Balance
A $25.00 service fee will be added to all bills that have an outstanding balance of 60 days overdue. We realize that people have financial difficulties. Please communicate with our billing and collection staff so that they may assist to create a financial plan with you. Accounts that are referred to a collection agency may no longer be patients in our practice.
Insurance
We bill participating insurance companies as a courtesy to you. You are expected to pay your co-pay or deductible at the time of service. Please contact our billing office if you have any questions about what insurances we do and do not participate in.
Legacy Pediatrics does not participate with Medicaid, Tricare, or Fidelis.
Billing Questions
If you should need any assistance or have questions, please contact our billing department between 9:00am and 4:00pm Monday through Friday by calling the regular office number and selecting option 6.
Refunds
Overpayments will be refunded upon written request to the responsible party within 30 days of our office confirmation.
Missed appointments/Cancellations
Missed appointments represent a cost to us, to you, and to other patients who could have been seen in the time frame set aside for you. If you are unable to keep an appointment, please give as much notice as possible. We charge $25.00 for any appointment cancelled within 24 hours and we also charge $50.00 for any scheduled appointment that is missed. Excessive abuse of scheduled appointments may result in discharge from the practice.
Forms
We provide a completed daycare/school form as well as the immunization record at each physical examination. This is good for one calendar year for school, sports, camps, and daycare. We suggest that you make several copies to provide to others who need the form. If you request us to provide you with another form there is a $15.00 charge to do so. Once we receive the request we will provide it for you in 3-5 days. Any form that is needed within 24 hours will be subject to an additional $10.00 charge. Additional school forms such as medication forms, asthma forms, allergy forms etc. will be completed without charge in 3-5 business days. If you require a form within 24 hours, a $10.00 charge will be assessed.